Description of the job
Westerra Equipment has been selling, renting, and fixing equipment for over 100 years. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Platinum Certified Canada’s Best Managed Company, and one of BC’s Top Employers.
Reporting directly to the Operations Manager, the Heavy-Duty Mechanic will be responsible for troubleshooting and overseeing repairs on a variety of equipment in a safe, effective, accurate and timely manner.
Key Responsibilities:
- Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair equipment.
- Utilize OEM diagnosis software and interface tools to repair a variety of equipment such as Material Handling, Heavy and Compact Equipment.
- Work closely with the OEM Technical support group.
- Interpret work orders and technical manuals.
- Perform routine scheduled, planned maintenance services and safety inspections.
- Make recommendations regarding the extent of repairs and suggest methods of improvement.
- Build and maintain customer relationships through Service Advisor.
- Road test equipment and check attachment operation as required.
- Complete detailed service reports, timecards, warranty documentation and other documentation.
- Ensure high levels of customer satisfaction, through quality of repairs.
- Think logically and keep up with changes in technology.
- Employ workplace health and safety practices at all times.
- Be motivated and able to work in a challenging environment with minimal supervision.
- Other duties as assigned.
Knowledge, Skills and Abilities:
- Repair and maintenance of mechanical equipment as outlined above.
- Excellent diagnostic skills.
- Self-motivated and can work with minimal supervision.
- Superb customer service skills.
- Team Oriented.
- Driver's license class 5 with a clean driving record.
Training, Education and Experience:
- Journeyman or Red Seal Certified Heavy Duty Technician.
- Experience in Electrical systems and Electronic Controls.
- Experience in Diesel engine service, repair and overhaul.
- Thorough knowledge and experience trouble shooting and repairing of Hydraulic Componentry and Systems, Hydrostatic Drives, Automatic, Power shift and Standard Transmissions, and driveline componentry.
- Welding experience as asset.
Values:
- Build trust – with customers and each other.
- Be a team player – commit to working together to win.
- Be customer-focused – “wow” customers so they become raving fans.
- Support community – care for our people, our community and our planet.
- Deliver results – know what you need to do and get it done.
Working Conditions: The Heavy-Duty Mechanic role is based at our Nisku branch, working an average of 40 hours per week, Monday to Friday, with a hybrid focus between shop and field work.
Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at Write to the company
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Westerra Equipment.