Job Medical Office Administrator, Ellerslie

At AvantSleep, we are committed to providing the highest quality sleep therapy services across Canada.
We provide clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep. If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you!

We have a great career opportunity for someone looking to join a growing team of health professionals, in the role of Fulll-Time Medical Office Administrator at our Edmonton, Alberta location. As part our team, this position is responsible for the coordination of telephone and electronic referrals, scheduling patients, supporting our Respiratory Therapists, and additional administrative duties as required. We are looking for individuals who are customer focused, patient, detail oriented, and organized with the ability to set priorities and follow through on tasks within critical deadlines. This position will require you to go through training at our West Office located at 10230 142nd Street NW. Once training is complete your permanent work location will be at 2951 Ellwood Drive SW.

Key Responsibilities:

• Provide day-to-day support to our patients and assist with their questions to help them get the support/care they need.
• Provide day-to-day staff support for our Respiratory Therapists and other team members as required.
• Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
• Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
• Reviewing data on clinical activity; and preparing associated reports as required.
• Answers telephone inquiries from patients and others; screening calls to determine the nature and urgency of inquiry, refers calls as appropriate, and schedules appointments.
• Assist patients with their insurance pre-authorizations and claim approvals.
• Maintaining the cleanliness and serviceability of equipment; arranging for maintenance and repair as needed.
• Performing miscellaneous job-related duties as assigned.

Skills & Qualifications:

• A minimum of 2+ years in a medical administrative position.
• Experience in health care or sleep therapy is an asset but not required, training is provided.
• Experience using an EMR system is considered an asset.
• Excellent organizational and administrative skills with impeccable attention to detail.
• Proficiency working with Microsoft Office Suite of products.
• A positive and supportive attitude is a must! Strong client service skills, our patients deserve the best.
• The ability to quickly learn and understand various processing in a constantly changing environment.
• A professional, friendly interpersonal manner with strong customer service values.
• Strong written and verbal communication skills.
• Good time management skills and ability to work effectively under pressure and meet demanding deadlines.
• Ability to multi-task, assess situations and prioritize tasks accordingly.

AvantSleep Offers:

• Competitive Salary.
• Comprehensive Benefits Plan.
• Group RRSP Contribution Plan.
• Monday to Friday, eight (8) hour shift.

Salary starting from $19 - $23 per hour depending on expereince.